James talks about how he started to plan out his former employers business and how he turned around his business to one of the best in Australia. Make things simple and easy and offer lots of support for customers are among his best practives.
He also discusses how he applies systems to his online business some of them are:
- webinars
- meetings
- list
- cart
- site
- projects
- conversion testing
- survey
- dashboard
- support
- equipment
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